Privacy Policy

Mountain Air Systems (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

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Information We Collect

We collect information you provide directly, such as when you request a quote, schedule service, or contact us. This may include your name, address, phone number, email address, and details about your HVAC system.

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SMS Communications and Mobile Information

SMS Communications and Mobile Information  We may collect your mobile phone number and SMS messaging consent when you provide it to us verbally, in person, by phone, through a form, or through another approved opt-in method. We use this information to send service-related text messages, which may include appointment reminders, technician arrival updates, service updates, billing notifications, and other communications related to services you request from us.  We do not sell or share mobile phone numbers, SMS opt-in data, or SMS consent status with third parties or affiliates for their marketing or promotional purposes. SMS consent information is used only to support our communications with you and to comply with applicable messaging requirements.  You may opt out of SMS communications at any time by replying STOP to any text message. You may request assistance by replying HELP.

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How We Use Your Information

We use the information we collect to provide and improve our HVAC services, communicate with you, process transactions, and comply with legal obligations.

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Sharing of Information

We do not sell your personal information. We may share information with service providers who assist us in operating our business (such as Twilio for SMS delivery), but only under strict confidentiality agreements.

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Data Security

We implement reasonable security measures to protect your information.

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Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us.

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Changes to This Privacy Policy

We may update this policy from time to time. We will notify you of material changes by posting the new policy on our website.​​