Privacy Policy

Mountain Air Systems (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

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Information We Collect

We collect information you provide directly, such as when you request a quote, schedule service, or contact us. This may include your name, address, phone number, email address, and details about your HVAC system.

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Mobile Phone Number and SMS Messaging Privacy (Transactional Communications)

Mountain Air Systems collects mobile phone numbers and SMS opt-in consent only from customers who voluntarily provide them in connection with our HVAC services. This includes situations such as scheduling service, requesting maintenance, receiving appointment reminders, or providing contact information during a service call or on-site visit.

We use this information solely to deliver transactional SMS messages related to your HVAC services with Mountain Air Systems. These messages may include appointment confirmations, service updates, maintenance reminders, equipment status notifications, and other account or service-related communications.

Important Non-Sharing Disclosure: All mobile information and text messaging originator opt-in data and consent are excluded from any data sharing, selling, or third-party use. We do not share, sell, or disclose mobile phone numbers or SMS opt-in consent with any third parties or affiliates for marketing, promotional, or advertising purposes. This information is used exclusively for communicating directly with you about your HVAC services.

Your mobile data receives the same protections as other personal information under this Privacy Policy. We use industry-standard security measures to safeguard it.

You may opt out of SMS communications at any time by replying STOP to any message we send. For assistance, reply HELP or contact us.

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How We Use Your Information

We use the information we collect to provide and improve our HVAC services, communicate with you, process transactions, and comply with legal obligations.

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Sharing of Information

We do not sell your personal information. We may share information with service providers who assist us in operating our business (such as Twilio for SMS delivery), but only under strict confidentiality agreements.

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Data Security

We implement reasonable security measures to protect your information.

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Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us.

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Changes to This Privacy Policy

We may update this policy from time to time. We will notify you of material changes by posting the new policy on our website.​​